SHIPPING, RETURNS AND WARRANTY

SHIPPING

Orders will be processed and shipped within 2-4 business days, excluding holidays and weekends. We offer CanadaPost Ground shipping (3-7 business days) across Canada. Shipping costs vary per order. You will receive an order confirmation email once your order has been placed and a shipment confirmation email with tracking number once your order has been shipped. If you have any questions, please email us at info@lockrack.ca and reference your order #.

RETURNS

If you are not completely satisfied with your purchase, we do accept returns within 30 days of your purchase date. The items must not be broken, scratched or damaged in any way. Please return the order in the same box and packing materials as you received your order in. Please allow up to 10 days to see your refund back on original form of payment. LOCKRACK charges $50 for all returns. This amount will be deducted from your refund when your return has been processed. Email us at info@lockrack.ca for a return label and RA #.

WARRANTY

We offer a warranty on all products. Please email us at info@lockrack.ca for more information.